Last updated: February 2026
How We Collect Your Information
When you call us, request a quote, or book a service, we collect your name, phone number, email, and service address. We ask for this so our technicians can reach you, confirm appointments, and show up at the right location.
If you pay by credit card or debit card, our payment processor handles that data - we don't store full card numbers on our servers. We keep transaction records for your receipt and our records.
Our website also collects information automatically through Google Analytics and similar tools. This includes your IP address, browser type, pages you visit, and how long you spend on stuartlocksmiths.com. We use this to understand which services people search for most and where our site needs improvement.
Cookies and Website Tracking
We use cookies to remember your preferences, keep you logged into customer portals, and track whether ads we run actually work. Most are session cookies that disappear when you close your browser.
You can disable cookies in your browser settings, but some site features may not work as smoothly. We're not interested in tracking you across the entire internet - just understanding how people use our site.
Third Parties We Work With
We share your information only when necessary:
- Google Analytics sees anonymous traffic data to help us improve the site
- Payment processors (like Stripe or Square) handle your payment details securely
- Our appointment scheduling software stores your booking information
- Email service providers send you confirmations, invoices, and updates
We never sell your contact information to marketers, insurance companies, or competitor locksmiths. Your phone number stays private.
How We Protect Your Data
We use SSL encryption on stuartlocksmiths.com - that padlock in your browser address bar means data travels securely between your device and our servers. Employee access to customer information is restricted to people who actually need it to do their job.
We keep your information only as long as necessary. Service records stay on file for 3 years (helpful if you need warranty work). Appointment details are deleted after 6 months unless you request otherwise.
No system is 100% secure, but we take data breaches seriously. If your information is compromised, we'll notify you within 30 days and explain what happened.
Your Rights and Choices
You can request a copy of what data we have about you. Email info@stuartlocksmiths.com with "Data Request" in the subject line, and we'll send it within 14 days.
Want to be removed from our email list? Unsubscribe anytime - every promotional email has a link at the bottom. You can also call us to opt out of marketing calls.
If you're in Florida and believe we've mishandled your data, you can file a complaint with the Florida Attorney General's Office.
Changes to This Policy
We update this policy occasionally. The "last updated" date appears at the bottom of this page. Major changes will be announced on our site.
Contact Us About Privacy
Questions about how we handle your information? Email info@stuartlocksmiths.com or call us during business hours. We're happy to explain what we collect and why.
Last Updated: January 2026
---Stuart Locksmiths
Stuart, FL
(772) 555-1234
info@stuartlocksmiths.com